Warranty Information
Peace of mind with every purchase. Learn about the comprehensive warranty coverage for your Bimini NanoJet system.
Our Commitment to Quality
At Bimini Hydrotherapy, we stand behind the quality and durability of our NanoJet systems. We are committed to providing you with a premium product designed for exceptional performance and longevity. Your satisfaction and confidence in our technology are our top priorities.
Comprehensive Warranty Coverage
NanoJet Eco
2 YearsHome-use warranty covering defects in materials and workmanship
What's Covered
- The NanoJet Eco unit
- Medical-grade oxygen concentrator
- Hose system
- Parts and labor for manufacturing defects
Exclusions
- Damage from misuse or accidents
- Unauthorized repairs or modifications
- Cosmetic damage
- Normal wear and tear
- Consumables (oxygen concentrator filter)
NanoJet Pro & All-In
3 YearsCommercial warranty for professional and facility use
What's Covered
- The NanoJet Pro/All-In unit
- Medical-grade oxygen concentrator
- Hose system
- Integrated tub (All-In model)
- Parts and labor for manufacturing defects
Exclusions
- Damage from misuse or accidents
- Unauthorized modifications
- Cosmetic issues
- Normal wear and tear
- Consumables
How to Obtain Warranty Service
Contact Us
Reach out to our Customer Support team via phone or email with your order number.
Troubleshooting
Our support team will guide you through initial troubleshooting steps.
Service Authorization
If covered, we'll provide an RMA number and return instructions.
Repair or Replacement
Your unit will be repaired or replaced promptly.
Important Notes
Proof of Purchase
A valid proof of purchase (e.g., order confirmation email, invoice) is required for all warranty claims.
Product Registration
While not mandatory for warranty claims, registering your product upon purchase can help us provide faster support.
Return Shipping
Bimini Hydrotherapy will cover return shipping costs for approved warranty repairs within the continental US.
International Warranty
International warranty terms may vary. Please contact us for details specific to your region.
Need Warranty Support?
Our customer support team is here to help with any warranty questions or claims.
Contact Support